Terms and Conditions

These Terms and Conditions explain the general rules that apply when using Incognito Casino. By accessing the website, creating an account, claiming a promotion, making a deposit or placing a wager, you confirm that you have read, understood and accepted these terms in full. If you do not agree with any part of these conditions, you should not use Incognito Casino or any related services offered through the platform.

Players are responsible for ensuring that online gambling is permitted in their jurisdiction before registering. It is also the player’s duty to provide accurate personal information, keep account details up to date and use the site only for lawful personal entertainment. Any attempt to misuse the platform, provide false details, operate multiple accounts or abuse bonuses may lead to account restrictions, voided winnings or permanent closure.

Account Registration and Eligibility

To open an account, you must meet the minimum legal age requirement in your country and have the legal capacity to enter into binding agreements. Only one account is permitted per person, household, device, payment method or IP address unless the operator has explicitly approved otherwise in writing. The casino reserves the right to request identity documents at any stage in order to verify age, identity, address or source of funds.

All information submitted during registration must be complete and accurate. If a player fails to provide correct details, delays verification or submits misleading documentation, the operator may suspend account access until the issue is resolved. In some cases, the account may be permanently closed if there is evidence of fraud, impersonation or breach of the platform rules.

Deposits, Wagers and Withdrawals

Deposits must be made using payment methods registered in the player’s own name unless the casino states otherwise. The operator may set minimum and maximum transaction limits depending on payment provider, account status or regional availability. Players should always review the cashier section for the most current transaction requirements before depositing funds.

All wagers are considered final once they have been accepted by the system. It is the player’s responsibility to check stake size, game selection and balance before confirming gameplay. The casino cannot reverse completed gaming activity simply because a player made an error or changed their mind after the wager was placed.

Withdrawal requests may be subject to internal review and account verification. Before processing a withdrawal, the operator may require proof of identity, proof of address, confirmation of ownership of the payment method used and any other documents necessary for compliance or security purposes. Processing times can vary depending on account history, payment channel and document approval status.

Bonuses and Promotional Rules

Any bonuses, cashback offers, free spins, reload deals or VIP rewards are subject to their own promotional terms in addition to these general Terms and Conditions. Players should read all bonus rules carefully before opting in. This includes checking wagering requirements, game weighting, expiry dates, maximum allowed stake, maximum withdrawal limits and any excluded games.

The operator reserves the right to withhold, cancel or adjust promotional benefits where there is evidence of misuse, irregular play patterns, multiple-account activity or any breach of the stated bonus conditions. Promotional offers are intended for recreational use only and may be withdrawn or amended at the casino’s discretion.

Fair Use and Restricted Activity

Players must not use the platform for fraudulent, abusive or unauthorised purposes. Prohibited behaviour includes but is not limited to money laundering, payment fraud, chargebacks, collusion, use of bots or automation tools, exploitation of software errors, manipulation of promotions and any behaviour intended to gain an unfair advantage. If such conduct is detected, the operator may suspend gameplay, cancel winnings, close the account and report the matter where legally required.

The casino also reserves the right to correct obvious mistakes, including technical faults, pricing errors, game malfunctions, incorrect bonus credits or system misconfigurations. If winnings were generated as a result of a malfunction or error, those winnings may be declared invalid and removed from the account balance.

Account Closure and Limitation of Access

The operator may refuse service, suspend an account or terminate access where it believes it is necessary for legal, regulatory, technical, responsible gambling or security reasons. A player may also request account closure by contacting support, though any outstanding verification checks, bonus restrictions or ongoing investigations may need to be completed first.

If an account is closed, any legitimately available balance may be returned in line with the applicable rules and verification requirements. However, any bonus funds, irregular winnings or balances linked to a breach of terms may be removed before the final balance is assessed.

Responsible Gambling

The platform is intended strictly for adult users who choose to gamble for entertainment. Players are encouraged to manage their spending responsibly, make use of available account controls and seek support if gambling stops being enjoyable. The operator may offer self-restriction tools, account limits or self-exclusion options to support safer play.

Changes to the Terms

These Terms and Conditions may be updated from time to time to reflect legal, operational or commercial changes. Continued use of the site after any update takes effect will be treated as acceptance of the revised terms. Players should review this page periodically to stay informed of the current conditions that govern their use of the platform.